Major Incident Planning and Support (MIP+S) Level 2

80 videos, 4 hours and 32 minutes

Course Content

Working with other services and organisations

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Working with Other Services and Organisations in Incidents

Importance of Collaboration

Understanding collaboration with emergency services, corporate entities, and other organisations:

  • Key Partners: Emergency services, fire, police, and corporate entities are common collaborators in incidents.
  • Effective Communication: Maintaining composure and using clear, understandable language is crucial.

Clear Communication Tips

Ensuring clarity and avoiding misunderstandings:

  • Avoid Jargon: Use plain English instead of acronyms and technical terms.
  • Understanding Local Terms: Different organisations may have specific terminology; clarify if unsure.
  • Enhanced Situation Awareness: Misunderstandings can lead to flawed situational awareness; seek clarification immediately.

During briefings or meetings, if any language is unclear, it is essential to stop and seek clarification to maintain accurate understanding of the situation.