Working with other services and organisations
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Working with Other Services and Organisations in Incidents
Importance of Collaboration
Understanding collaboration with emergency services, corporate entities, and other organisations:
- Key Partners: Emergency services, fire, police, and corporate entities are common collaborators in incidents.
- Effective Communication: Maintaining composure and using clear, understandable language is crucial.
Clear Communication Tips
Ensuring clarity and avoiding misunderstandings:
- Avoid Jargon: Use plain English instead of acronyms and technical terms.
- Understanding Local Terms: Different organisations may have specific terminology; clarify if unsure.
- Enhanced Situation Awareness: Misunderstandings can lead to flawed situational awareness; seek clarification immediately.
During briefings or meetings, if any language is unclear, it is essential to stop and seek clarification to maintain accurate understanding of the situation.
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