Supporting families
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Managing Family Members in Major Incidents
Considerations for Family Members in Stadium Incidents
Addressing challenges when family members are involved in a major incident:
- Diverse Needs: Handling situations where some family members may be injured while others are unharmed.
- Emotional Impact: Understanding the emotional attachment of family members to the incident.
- Logistical Challenges: Managing the desire of family members to reunite with loved ones amidst the incident response.
Strategies for Managing Family Members
Effective strategies to support and manage family members:
- Assigning Family Liaison Officers: Designating personnel to provide support and keep family members informed.
- Providing Dedicated Areas: Establishing safe spaces for family members to gather and receive updates.
- Ensuring Communication: Keeping family members informed about the situation and treatment of their loved ones.
Handling Family Groups with Varying Injury Levels
Challenges and adaptations when dealing with different injury severities within a family:
- Triage and Treatment: Adapting triage protocols to accommodate keeping family members together despite varying medical needs.
- Reuniting Family Units: Recognizing the importance of keeping family units intact for emotional and practical reasons.
- Mental Well-being: Minimizing psychological distress by ensuring family members stay together during treatment and recovery.
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